Contact

Contact

Get in touch online, on the phone or by email.

Enquiry Form

Leave a brief message below for our Customer Service team, and they’ll connect you with the relevant services or resources.

 

Please note that demand is currently very high and we will get back to you within 48 hours.If you need to speak with someone today, call us on  1300 364 277.

We’re committed to respecting your privacy and protecting your information. Refer to our Terms Of Use Policy and Privacy Statement here.

Need to speak with someone?

Call us on 1300 364 277 between 9:00am and 5:00pm AEST time.

Please note, we are not a crisis support service. If you need urgent help, see a list of 24/7 support services here.

Find Us

We have centres and outreach locations throughout metro, regional and rural NSW. 

24/7 Emergency Numbers

Need urgent help? Relationships Australia NSW is not a crisis service, but there’s a range of organisations that can help you.

Media Enquiries

We have a range of relationship experts ready to speak on a number of issues and stories.

Feedback and Complaints

We’re committed to constantly improving our products, services and processes.

Connect With Us

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Supporting Relationships Around Australia

Interstate Offices

Relationships Australia is a national organisation with offices and centres around Australia. If you need to get in touch with Relationships Australia in a different state, you can find their details via the link below.

FAQs

No – we take the privacy and security of all our bookings very seriously and so we’re unable to discuss, change or cancel appointments that aren’t made by you. We can only discuss or change booking details with the person who has made the booking.

Yes – all of our Counselling services are available online, as well as many of our Group Workshops, Family Dispute Resolution (FDR) and mediation sessions.

To cancel your session, please call us or send us an email with more than two full business days’ notice. No cancellation fee will apply in this case, and this will also allow us to open the session to someone else on the waiting list. If we are notified less than 48 hours before your appointment, 50% of the total session fee will be charged. If you don’t show up to your appointment, 100% of your session fee will be charged.

Yes – Relationships Australia NSW has a Diversity, Inclusion and Belonging strategy, and part of this strategy is ensuring we provide appropriate services to the LGBTIQ+ community. We’re continually working to be as inclusive as possible. We’re proud members of Pride in Health and WellbeingLGBTIQ+ Health Australia, Diversity Council of Australia and ACON’s Welcome Here initiative, and we draw on their experience and expertise.

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Relationships are the threads that connect us to each other and the world we all shape and share.

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Relationships Australia NSW will be closed from Saturday 23 December 2023 until Tuesday 2 January 2024.  

Click here for more information. 

If you are in crisis, please call Lifeline on 13 11 14.

Relationships Australia NSW will be closed from Saturday 23 December 2023 until Tuesday 2 January 2024.  


This closure includes all local centres, head office and our customer care team. For any enquiries during this period, please email enquiries@ransw.org.au and a member of our team will be in touch as soon as we reopen.

Click here for more information. 
If you are in crisis, please call Lifeline on 13 11 14.

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