Attention: Novel Coronavirus
(COVID-19)

To our Valued Customers

In response to the Novel Coronavirus (COVID-19) outbreak and to ensure the safety, health and wellbeing of all, RANSW remains open. ­We are operating a telephone only service from Monday 23 March 2020, and are working towards the implementation of online and video conferencing over the coming weeks.

All Clients with a scheduled appointment in the next 14 days will be contacted by their practitioner at the time of the appointment to provide a phone service.

Our practitioners are available to continue service delivery across many services, however at this time all scheduled groups, workshops and training programs, some family/couple counselling and mediation sessions will need to be postponed. We will review this situation over the coming weeks, and when the risk has passed, we will reschedule our services.

Should you prefer not to proceed with your service via telephone, please call Client Services on 1300 364 277 to cancel or reschedule your session.

We will update our website and advise all our clients as soon as we are able to offer a secure video conferencing solution in the coming weeks.

Clients will not be charged for any appointments which are rescheduled in relation to the Novel Coronavirus.

In the meantime, stay well, connected and informed, check our website for regular updates or call us on 1300 364 277 for the latest updates about our services.

Relationships Australia NSW thanks you for your understanding.

 

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