Overview

Who It's For

This free service is for people with disabilities, their parents, guardians, carers, and family members, as well as people working in the disability sector. Our experienced counsellors will work with you to determine the best approach for your unique situation.

How We Help

Our professional, trauma-informed counsellors offer a safe space to help you explore your feelings, experiences and needs. We also partner with other service providers such as disability legal services and advocacy groups to give you further support.

What to Expect

Our appointments are available in-person, online or over the phone and last between 30 and 90 minutes. Your counsellor will work with you to determine how many sessions you need. Interpreters are available at no cost, including AUSLAN interpreters.

People with disabilities often experience:

Emotional and verbal abuse
Physical or sexual abuse
Legal and financial abuse
Coercive control and manipulation
Humiliation
Neglect or social isolation
Exploitation

What you’ll take away

Our friendly team can support you to:

01
Start to work through past trauma
02
Regain confidence and self-esteem
03
Nurture emotional and mental wellbeing
04
Learn coping mechanisms to help manage stress
05
Learn ways to respond to future negative behaviour
06
If needed, prepare a submission to the Disability Royal Commission
Fees
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FAQs

Sometimes we all need some extra support and guidance to help find ways to move forward. Counselling can offer you practical tools and strategies to help you overcome challenges and look at things from a different perspective. Our counselling services are welcoming, non-judgemental and suitable for individuals, couples, and families. If you are in crisis, experiencing domestic or family violence, or have made the decision to separate, we have additional services that we can offer to give you the best support.
Our counsellors have a diverse range of skills, qualifications, and relevant industry training. While professional backgrounds often range from psychology to social or casework, all of our counsellors need to complete a Diploma of Counselling before working with us.
During the Client Intake process, our team will ask you specific questions to help connect you with programs or services that we believe will be best for your situation. Our counsellors have experience and ongoing training in a variety of counselling models and methods, and will work with you to determine the best approach for your particular needs.
Yes, we will do our best to accommodate your request to meet with the counsellor of your choice. However, we can’t always guarantee you will see your preferred counsellor, as they may already be booked out and unable to accept new bookings.
Unfortunately, it isn’t possible to speak with your counsellor prior to the sessions, due to their schedules. However, our client services team can help you with your enquiries, and make notes for your counsellor to refer to during your first appointment.
Yes – after your first session with a particular counsellor, you’ll continue to see the same counsellor for your follow-up sessions as well.
Children under the age of 18 can attend Family Counselling or Adolescent Family Therapy sessions with their parents or carers. We can’t provide individual counselling sessions for children under the age of 18 years.
No – while we welcome referrals from healthcare professionals and GPs for many of our services, a referral for counselling isn’t required.
We don’t provide mental health assessments or diagnoses for any mental illnesses. However, this is something that most GPs can provide, so we encourage you to speak to your doctor or healthcare provider. They may then refer you to one of our services for further support. Find out more about mental health assessments here.
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