Our Recruitment Process

Our Recruitment Process

Applying for a role with us? Here's what to expect.

1. Applying for a role

Found a role that fits? Here’s what to do:

  • Click ‘Apply for Job’
  • Complete your application and upload your CV
  • Read and accept the privacy policy

We’ll send a confirmation email right away. Every submission is personally reviewed by our Recruitment Team or Hiring Manager, so you can be sure your application gets the attention it deserves. We promise to get back to you with an outcome and will keep your details on file for three months in case another great opportunity comes up.

2. Phone interview

If your skills and values are a great match for the role, we may invite you for a brief phone call. This is an opportunity for us to learn more about you, provide more insights into the role, and answer any initial questions you may have.

3. First interview

This is your chance to shine. You’ll meet with your potential manager or a team member, either online or in person. Our goal is to create a space where you feel safe and empowered to share your story. We’ll have a genuine conversation about how your strengths, passions, and values align with the work we do.

4. Second interview (if applicable)

For certain roles, we may invite you to a second interview to meet with more of the team. This is a wonderful opportunity for both of us to ensure that there’s a strong, mutual match in terms of fit and shared values. For clinical roles, you might be asked to complete a case study or role-play, but don’t worry—we’ll provide all the details you need to feel prepared and perform your best.

5. Background checks

As we move forward, we’ll ask you for the contact details of two professional referees – ideally, former managers. These conversations help us get a fuller picture of your experience.

We’ll take care of the required police check, and will also confirm your working rights and qualifications. You’ll be responsible for holding a valid Working With Children Check, and we’ll guide you through what’s needed if you don’t already have one.

6. Offer and onboarding

If it feels like a great fit, we’ll be in touch with a verbal offer – Our first step to welcoming you to the team. Once you accept, we’ll send a written contract for you to sign electronically, making the process quick and easy.

To ensure you feel right at home even before you start, your new manager will send you a welcome email with everything you need for your first day.

Ready to make a difference?

Our Commitment to Diversity, Inclusion and Belonging

We are deeply committed to Diversity, Inclusion, and Belonging, and strive to ensure our workplace is built on respect and equity.

Supporting your application: To ensure your full and comfortable participation in our recruitment process, please let us know if you require any adjustments or support based on your individual circumstances.

A culture of belonging: Our commitment to inclusion means we welcome, respect, and value every individual. This includes people from diverse cultural backgrounds, the LGBTQIA+ community, people who live with disability, and candidates of all ages and genders. We want everyone to feel empowered to bring their whole self to work.

As part of our commitment to Reconciliation, we offer a phone screen to applicants who advise us on in this application process that they identify as Aboriginal or Torres Strait Islander.

Our relationships affect the quality of our life.

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