Open
Close
Access Family Mediation Service
Mediation

Access Family Mediation Service

Adapting to change during separation and divorce is challenging. This service provides flexible support, online or over the phone, to help manage relationship breakdowns, including resolving disputes for parenting and property arrangements.

Enquire Now

Overview

Who It's For

Anyone who needs support while going through a relationship breakdown, including divorce and separation. This service provides valuable assistance when face-to-face family mediation services at a Family Relationship Centre aren’t accessible, due your location or circumstances.

How We Help

We provide a range of services, including establishing child-focused written parenting agreements and negotiating mutually acceptable agreements around property, including assets and debts.

What to Expect

Our highly trained Family Dispute Resolution Practitioners (FDRPs) work with you to determine if mediation is right for you. If appropriate, the first session with both parties will usually run for three hours, online or on the phone.

Previous
Next

Our experienced Family Dispute Resolution Practitioners can help you with:

01
Parenting agreements covering living arrangements, communication, child support, education, healthcare and more
02
Agreements around finances, property, cash, assets and liabilities
03
Family Law information and referrals
04
Court-ordered dispute resolution
05
Lawyer-assisted family dispute resolution
06
Post-separation seminars and groups for parents and carers
07
Counselling support
Want to refer a client to this service? Download, complete and return the referral form to our team.
Download form
Access Family Mediation Service

“The best thing about RANSW is that there are multiple services... which are interlinked and it is great to find everything in one place.”

- Relationships Australia NSW client

Fees
Close Expand Collapse
Enquire now
Close Expand Collapse

FAQs

Once you’ve made the decision to separate, it can be confusing and overwhelming to know what to do next. We welcome you to contact Relationships Australia NSW to help guide you through this process, and put you in contact with the services that you may need. We can help you determine the approach that’s most suitable for your unique situation. We also encourage all clients to seek their own legal advice.
If you are separating and you have children, and your partner refuses or fails to participate in the FDR process, then our Family Dispute Resolution Practitioner may issue you with a 60i certificate. This then enables you to apply to the Court for parenting orders. If you are separating and do not have children, and your case involves only property or financial matters, we recommend that you seek legal advice if the other party does not wish to participate in FDR.
The first session with your FDR Practitioner is called a Pre-mediation assessment. This is an individual session between yourself and your assigned practitioner for 1.5 hours. The purpose of this session is to determine whether Family Dispute Resolution (FDR) is appropriate for your situation, and whether it is likely to achieve the outcomes each party want. We’ll consider the parties involved, the issues you present, and the proposed timing of FDR.
In some cases it can be agreed by both the FDR Practitioner (mediator) and the other party for other people to be present during mediation sessions including lawyers or support persons, however, this needs to be discussed and negotiated ahead of time. Please talk to your Family Advisor or FDR Practitioner if you would like to consider these options.
After you make an enquiry about mediation, our staff will conduct a screening process. This is to find out more about you, your ex-partner, and how safe your situation is. If mediation isn’t suitable or safe for you, we can provide you with a Section 60I certificate. We can also refer you to other services that can provide you with support, such as counselling, behaviour change programs, and domestic violence support groups.
See All FAQs
F
A
Q
S

Related Services & Workshops

Family Dispute Resolution and Mediation

Mediation.Individuals.Divorce + Separation

Family Dispute Resolution and Mediation

Relationship breakdowns and family disputes are often emotional and difficult, and it’s normal to feel overwhelmed. To help you through, we offer affordable Family Dispute Resolution, also known as family mediation, throughout NSW.

Explore
Children’s Contact Service

Tailored Services.Families.Domestic Violence

Children’s Contact Service

The Children’s Contact Service provides a safe, neutral and child-focused environment for families to build and maintain meaningful relationships while staff supervise and monitor interactions.

Explore
Kids in Focus

Online Courses.Families

Kids in Focus

When parents separate, it can significantly impact their children. Kids in Focus is a practical, online course developed for separating families to navigate and support their children through these challenges.

Explore
See All

Supporting Your Relationship Wellbeing

Discover the latest from our Knowledge Hub.

How to Co-Parent Amicably After Separation or Divorce

Video.Families.Parenting

How to Co-Parent Amicably After Separation or Divorce

Surviving in a co-parenting arrangement during divorce or separation can be challenging. But with dedication, communication, and a willingness to ...

Watch
How to Manage Separation or Divorce

Article.Families.Domestic Violence

How to Manage Separation or Divorce

Ending a relationship is a very stressful event in anyone’s life. You may be feeling a confusing range of painful ...

Read
What Is Family Dispute Resolution and Mediation?

Video.Families.Divorce + Separation

What Is Family Dispute Resolution and Mediation?

Changes to the family due to a relationship breakdown or separation can be confusing, stressful and emotional. But Family Dispute ...

Watch
See All

Relationships Australia NSW will be closed from Saturday 23 December 2023 until Tuesday 2 January 2024.  

Click here for more information. 

If you are in crisis, please call Lifeline on 13 11 14.

Relationships Australia NSW will be closed from Saturday 23 December 2023 until Tuesday 2 January 2024.  


This closure includes all local centres, head office and our customer care team. For any enquiries during this period, please email enquiries@ransw.org.au and a member of our team will be in touch as soon as we reopen.

Click here for more information. 
If you are in crisis, please call Lifeline on 13 11 14.

Join Our Newsletter
Skip to content