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Counselling

Counselling

Relationships can be tough, and sometimes we all need some extra support and guidance to help us move forward. Couples Counselling at RANSW offers a supportive environment where you can discuss concerns, overcome tensions and strengthen your partnership.

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Overview

Who It's For

While we mostly see long-term partners, we welcome all types of relationships including newly established, same-sex, non-monogamous, separated, and divorced couples.

How We Help

Our friendly counsellors aren’t just there to listen – they’ll give you practical tools to help you better understand and relate to each other, identify sources of stress and tension, and improve communication and listening.

What to Expect

Our appointments are available face-to-face or online and last between 55 and 85 minutes. Your counsellor will work with you to determine how many sessions you need.

Most couples struggle from time to time with:

All relationships have their ups and downs as they change over time. Our experienced counsellors will work with you to determine the best approach for your unique situation.

Infidelity and trust issues
Financial conflict
Past traumas
Sex and intimacy
Life transitions
Addiction
Mismatched goals, values or parenting styles

What you’ll take away:

01
Identify sources of stress and tension
02
Discover ways to overcome misunderstandings
03
Improve your emotional connection, compassion, and respect
04
Renegotiate commitments, responsibilities, household labour and boundaries
05
Strengthen open communication and active listening skills
06
If needed, discuss if separating is the right course of action
Counselling

"The counsellor really listened to each of us. She gently, yet firmly, prompted us to own our own issues and did not let us sidestep areas that needed addressing. Our relationship is better now than it has been in years. Surprisingly, I found online sessions to be as good as an in-person consultations.”

- Couples Counselling client

Counselling

“We were on the verge of breaking up, but thanks to her insights and coaching over the last five months we realised we were closer on most issues than we thought and now we are planning a family together.”

- Counselling client

Send Us a Message TEST

Leave a brief message below for our Customer Service team, and they’ll be in touch with you to connect you with the relevant services or resources.

Please note that demand is currently very high and we will get back to you as soon as we can. If you need to speak with someone sooner, call us on 1300 364 277.

We’re committed to respecting your privacy and protecting your information. Refer to our Terms Of Use Policy and Privacy Statement here.

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FAQs

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Sometimes we all need some extra support and guidance to help find ways to move forward. Counselling can offer you practical tools and strategies to help you overcome challenges and look at things from a different perspective. Our counselling services are welcoming, non-judgemental and suitable for individuals, couples, and families. If you are in crisis, experiencing domestic or family violence, or have made the decision to separate, we have additional services that we can offer to give you the best support.
Our counsellors have a diverse range of skills, qualifications, and relevant industry training. While professional backgrounds often range from psychology to social or casework, all our counsellors need to have a Bachelors degree or higher, with additional counselling-specific training.
During the Client Intake process, our team will ask you specific questions to help connect you with programs or services that we believe will be best for your situation. Our counsellors have experience and ongoing training in a variety of counselling models and methods, and will work with you to determine the best approach for your particular needs.
Yes, we will do our best to accommodate your request to meet with the counsellor of your choice. However, we can’t always guarantee you will see your preferred counsellor, as they may already be booked out and unable to accept new bookings.
Unfortunately, it isn’t possible to speak with your counsellor prior to the sessions, due to their schedules. However, our client services team can help you with your enquiries, and make notes for your counsellor to refer to during your first appointment.
Yes – after your first session with a particular counsellor, you’ll continue to see the same counsellor for your follow-up sessions as well.
To respect the privacy of all of our clients, we are unable to call your partner directly to request that they attend counselling. If they’re looking for further information, more clarity, or want to discuss their concerns about coming to counselling, they are more than welcome to call us directly. We’ll be happy to speak to them confidentially and answer any questions they have.
Children under the age of 18 can attend Family Counselling or Adolescent Family Therapy sessions with their parents or carers. We can’t provide individual counselling sessions for children under the age of 18 years.
No – while we welcome referrals from healthcare professionals and GPs for many of our services, a referral for counselling isn’t required.
We don’t provide mental health assessments or diagnoses for any mental illnesses. However, this is something that most GPs can provide, so we encourage you to speak to your doctor or healthcare provider. They may then refer you to one of our services for further support. Find out more about mental health assessments here.
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