Overview

Who It's For

Family Counselling is suitable for all family members including children, young people and adults. We work with all types of family units, including members of immediate families, blended and extended families, and caregivers.

How We Help

Family Counselling can help family members of all ages better understand and relate to each other, restore trust and improve communication.

What to Expect

An experienced Counsellor will meet with you and your family, sometimes together, sometimes separately. Our appointments are available face-to-face or online, and last between 60 and 90 minutes. Your counsellor will work with you to determine how many sessions you need.

Most families struggle from time to time with:

All families experience challenges sometimes. Our experienced counsellors will work with you to determine a customised approach for your unique situation.

Relationship challenges
Mental health
Blended families
Money issues
Drug or alcohol problems
Dealing with grief and loss
Substance misuse

We can support you to:

01
Reduce conflict and misunderstandings
02
Develop greater self-awareness and empathy
03
Support parenting
04
Strengthen open communication and active listening skills
05
Establish and maintain boundaries
06
Consolidate parenting strategies
07
Build resilience and coping mechanisms
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FAQs

Sometimes we all need some extra support and guidance to help find ways to move forward. Counselling can offer you practical tools and strategies to help you overcome challenges and look at things from a different perspective. Our counselling services are welcoming, non-judgemental and suitable for individuals, couples, and families. If you are in crisis, experiencing domestic or family violence, or have made the decision to separate, we have additional services that we can offer to give you the best support.
Our counsellors have a diverse range of skills, qualifications, and relevant industry training. While professional backgrounds often range from psychology to social or casework, all of our counsellors need to complete a Diploma of Counselling before working with us.
Yes, we will do our best to accommodate your request to meet with the counsellor of your choice. However, we can’t always guarantee you will see your preferred counsellor, as they may already be booked out and unable to accept new bookings.
During the Client Intake process, our team will ask you specific questions to help connect you with programs or services that we believe will be best for your situation. Our counsellors have experience and ongoing training in a variety of counselling models and methods, and will work with you to determine the best approach for your particular needs.
Unfortunately, it isn’t possible to speak with your counsellor prior to the sessions, due to their schedules. However, our client services team can help you with your enquiries, and make notes for your counsellor to refer to during your first appointment.
To respect the privacy of all of our clients, we are unable to call your partner directly to request that they attend counselling. If they’re looking for further information, more clarity, or want to discuss their concerns about coming to counselling, they are more than welcome to call us directly. We’ll be happy to speak to them confidentially and answer any questions they have.
Yes – after your first session with a particular counsellor, you’ll continue to see the same counsellor for your follow-up sessions as well.
No – while we welcome referrals from healthcare professionals and GPs for many of our services, a referral for counselling isn’t required.
Children under the age of 18 can attend Family Counselling or Adolescent Family Therapy sessions with their parents or carers. We can’t provide individual counselling sessions for children under the age of 18 years.
We don’t provide mental health assessments or diagnoses for any mental illnesses. However, this is something that most GPs can provide, so we encourage you to speak to your doctor or healthcare provider. They may then refer you to one of our services for further support. Find out more about mental health assessments here.
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