Overview

Who It's For

Tuning in to Teens is for parents and carers of nine to 18-year-olds learning to manage their own and their teen’s emotions in ways that support healthy communication and emotional intelligence.

How We Help

Our facilitators help you to enhance communication with adolescents in your care. This process can help them achieve positive health and social outcomes in lots of aspects of their lives.

What to Expect

Our sessions offer a supportive environment for you to connect with others who are having similar experiences. Facilitators present positive and practical methods so you can support your teens’ development of emotional intelligence.

Program

Six sessions, over six weeks
Two hours per session

Price

Fees are determined based on your income at a level affordable to you. No one is turned away because of an inability to pay.

Delivery Options

Available online and face to face.

What you’ll learn

This program is designed to help you:

01
Clarify any problems you are experiencing with your teen and your own behaviour
02
Recognise and understand specific emotions in adolescents and yourself
03
Learn ways to cope when you or your teen are upset and angry
04
Learn to manage changes in your relationship with your teen
05
Build strong communication routines to support a satisfying relationship
06
Enhance emotional intelligence in your child

How to Enrol

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Registration Form

Complete the enquiry form below to register your interest in this program. 

You’ll then be emailed a Client Registration Form to complete. Complete the form and email it back to us so that we can progress your application.

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Assessment Call

We’ll book you in for a one-hour call with a team member to assess if this program suits your needs, and explain what to expect. You can also ask any questions you may have.

Please note: Due to high demand, the average wait time for an assessment is currently eight weeks.

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Waitlist

If the program is a good fit, and are interested in joining, we’ll add you to the waitlist for the next available program.

Please note: All groups for the rest of 2024 are at capacity, and next intakes will commence in February 2025. 

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Official Offer

As soon as we have a place available, we’ll email you an official offer.

Then, confirm your place, and pay any course fees to finalise your enrolment.

Fees
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Enquire now about this group program

We current don’t have any public dates scheduled for this program. Please send our team an email to find out more.

FAQs

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Currently, our clients may wait up to 8 weeks for an assessment to determine service suitability. After the assessment, there is an additional 3–6-month wait to start a group program. While we recognise this is not ideal, we are committed to offering the best service possible within our capacity at this time.
Our group programs generally run during NSW public school terms. Clients on the waitlist will be offered a spot based on their position, with the scheduled program dates and times provided upon availability.
Our group workshops are perfect for those looking to build their relationship skills in a safe, supportive and collaborative group environment, led by our expert facilitators. We cover a huge range of topics, from parenting techniques to developing mental wellbeing practices – and offer groups throughout the year, both online and face-to-face.
If you’re unable to attend a session, please contact our client services team by calling 1300 364 277 or emailing us, and we will let your Group Leaders know. Please note – for those who’ve been court-ordered to attend one of our group programs (such as our Men’s Behaviour Change program), participants must attend at least 80% of the workshop’s scheduled sessions in order to receive a statement of attendance.
Some of our parenting programs allow partners to participate together. However, due to our commitment to privacy and confidentiality, the inquiry and assessment processes must be completed individually.
To cancel or reschedule your phone session, please contact us by email. If you miss the appointment and don’t reach out within four weeks, you will be removed from the waitlist.
If you miss your phone appointment, please contact us at groups@ransw.org.au to reschedule. If we don’t hear from you within four weeks, your name will be removed from the waitlist.
Fees are discussed during the group assessment session and vary based on program length and your income. We strive to make our services accessible, and fees can be waived for clients facing financial hardship. Full fee waivers are also available for Aboriginal and Torres Strait Islander clients.
Payment is required in full to confirm your enrolment. Payment instructions will be provided once you email your acceptance of a spot in the group.
Group program payments are non-refundable if you decide not to attend or wish to reschedule. However, if we cancel the group, a full refund will be provided.  
We do not accept third-party enrolments. Please encourage your client to contact us directly at groups@ransw.org.au or by calling 1300 364 277 to discuss our services.
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Wait times for Group Workshops
We sincerely apologise for the current extended wait times for our Group Workshops. Due to very high demand, applicants can expect a 3-6 month wait before a spot becomes available. 
 
We appreciate your patience and understanding as we work to accommodate everyone as soon as we can.
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