Family Advocacy &
Support Service

Family Advocacy Support Service

The Family Advocacy and Support Service is here to support men and women through the family court system.

Who is it for?

The Family Advocacy & Support Service (FASS) is for individuals affected by family violence and have a matter preparing to go to Family Court, at Family Court, or after their Family Court matter has finalised. Whether you are legally represented (legal aid or privately) or self-represented, our service is available to you.

Our service also extends to people indirectly affected by family violence, such as extended family, grandparents and new partners. Relationships Australia provides the support for Men, with a separate Women’s service provided by another provider. See “Booking this program” below for further detail.

What will it be like?

We will initially ask for some personal information as part of our intake process and will maintain confidentiality and your privacy as appropriate under our duty of care. We will listen to you non-judgementally and compassionately and discuss your current circumstances, including where your court matter is at and your next expected court appearances. We can also discuss services that can help meet your needs.

FASS is made up of lawyers and support workers. Lawyers provide duty services to assist clients with their family law and family violence issues. There are two social support services. One support service assists women affected by family violence with their social welfare needs, and another support service assists men affected by family violence with their social welfare needs.
FASS can help with problems like:

Sorting out arrangements for children
Sorting out property problems after separation
Getting a divorce
Help with getting an ADVO
Help sorting out problems with DCJ Child Protection
Help with victim’s support

These services will be provided as duty services. Duty services may include legal advice, help with Court documents and/or appearing in Court (depending on the circumstances). If necessary, an interpreter can be organised to assist.

Key outcomes

  • Clarify your problems.
  • Gain new perspectives.
  • Work through change.

Family violence is a painful and confusing time for all involved. But we believe that by offering support to both perpetrators and victims of family violence as well as their wider family we can help people rebuild their lives, move forward, and encourage long term positive behaviour change. Watch our short explainer video:


How can it help me?

  • Assessing your social needs and making appropriate referrals to services that can assist – this could be counselling or family therapy, parenting courses, supervised contact services, housing, victims services, centrelink, etc.
  • Providing information, advocacy and court support to you during your Family Court process
  • Providing advocacy on your behalf with organisations such as the Police, Housing NSW and Victims Services, and especially in relation to ADVOs.
  • Risk assessment and safety planning
  • Assisting with Court Safety Plans
  • Referrals to behaviour change programs and other assistance, if appropriate.

Booking this program

We are available at each of the four main Family Law Courts, Monday to Friday- 9:30am-1pm and 2pm-4pm and are also available via telephone.

  • For the Men’s Service: 1300 003 277 Select which court you need to attend and leave a message if they can’t take your call immediately.
  • For Women’s Service: 1800 113 277, leave a message if they can’t take your call immediately.
  1. Sydney – Level 4, 97-99 Goulburn St
  2. Parramatta – Level 2, 1 – 3 George St
  3. Newcastle – Level 4, 61 Bolton St
  4. Wollongong – Level 1, 43 Burelli St

No appointment necessary, we are a drop in service.



We are a free service, funded by the Commonwealth Government.

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