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Let’s Talk Elder Support and Mediation
Mediation

Let’s Talk Elder Support and Mediation

Let’s Talk helps older people and their families address age-related issues and disagreements, and make decisions that protect the rights and safety of everyone involved.

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Overview

Who It's For

Elder Support is a mediation service is for older people and those who care about them. It supports individuals and families to have conversations about important age-related issues and disputes.

How We Help

We offer a safe and supportive space for you to communicate with each other about intergenerational relationship challenges, and engage in future planning. Our experienced staff ensure the older person’s voice is heard, their rights are upheld and their wishes are represented. Any agreements reached are not legally binding.

What to Expect

An experienced counsellor or mediator will meet with you and your family in a private and safe setting, sometimes together, sometimes separately. Our appointments are voluntary and confidential, lasting at least 60 minutes. We’ll work with you to determine how many sessions you need.

Older people and their loved ones can struggle from time to time with:

Making important long-term decisions that directly impact us and our family can be emotionally fraught. Our counsellors and mediators will work with you to have these conversations and reach agreements on age-related issues.
Conflict between partners, children, grandchildren and carers
Instances of elder abuse and neglect
Disputes concerning finances, assets, property and inheritance
Disagreements about care and living arrangements for the older person
Declining health, diminished capacity, disability and future planning
Having difficult conversations

We can help you with:

01
Making housing and living arrangements
02
Discussing powers of attorney and guardianship
03
Planning and making decisions for the future
04
Prioritising the older person’s safety and wellbeing
05
Discussing medical, health and financial arrangements
06
Protecting the older person’s interests, rights and safety
Let’s Talk Elder Support and Mediation

“Relationships are the first thing in our lives, and getting the right support in times of need is fundamental. Being able to access such an excellent service with the kindest and most professional counsellors and mediators has been priceless. Let’s Talk is an Australian treasure, getting us through a particularly difficult time for our family.”

- Let’s Talk client

Let’s Talk Elder Support and Mediation

“I thought there was nothing I could do. I felt so helpless. It’s great to know there are options and people who can help.”

- Let’s Talk client

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Relationships Australia NSW will be closed from Saturday 23 December 2023 until Tuesday 2 January 2024.  

Click here for more information. 

If you are in crisis, please call Lifeline on 13 11 14.

Relationships Australia NSW will be closed from Saturday 23 December 2023 until Tuesday 2 January 2024.  


This closure includes all local centres, head office and our customer care team. For any enquiries during this period, please email enquiries@ransw.org.au and a member of our team will be in touch as soon as we reopen.

Click here for more information. 
If you are in crisis, please call Lifeline on 13 11 14.

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