Overview

Who It's For

All adults located in NSW are welcome to attend our individual therapy sessions, including existing customers who are using our other services and programs.

How We Help

Our counsellors provide a safe, judgement-free space to help explore your thoughts, feelings and experiences, while giving you practical tools to help you move forward.

What to Expect

Our appointments are available face-to-face or online and last between 60 and 90 minutes. Your counsellor will work with you to determine how many sessions you need.

Some of the challenges we can help you through include:

We all experience challenges from time to time. Our knowledgeable counsellors will work with you to determine the best approach for your unique situation.

Grief and loss
Trauma or abuse
Addiction
Sex and sexuality
Self-esteem and confidence
Work and career challenges
Isolation or withdrawal

We can work with you to:

01
Nurture your mental health and wellbeing
02
Increase your understanding of yourself and your behaviour patterns
03
Learn how to better recognise and regulate your emotions
04
Strengthen your communication and listening skills
05
Learn effective skills for managing your relationships
06
Develop coping mechanisms to manage stress, anxiety or big life changes
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FAQs

Sometimes we all need some extra support and guidance to help find ways to move forward. Counselling can offer you practical tools and strategies to help you overcome challenges and look at things from a different perspective. Our counselling services are welcoming, non-judgemental and suitable for individuals, couples, and families. If you are in crisis, experiencing domestic or family violence, or have made the decision to separate, we have additional services that we can offer to give you the best support.
Our counsellors have a diverse range of skills, qualifications, and relevant industry training. While professional backgrounds often range from psychology to social or casework, all of our counsellors need to complete a Diploma of Counselling before working with us.
During the Client Intake process, our team will ask you specific questions to help connect you with programs or services that we believe will be best for your situation. Our counsellors have experience and ongoing training in a variety of counselling models and methods, and will work with you to determine the best approach for your particular needs.
Yes, we will do our best to accommodate your request to meet with the counsellor of your choice. However, we can’t always guarantee you will see your preferred counsellor, as they may already be booked out and unable to accept new bookings.
Unfortunately, it isn’t possible to speak with your counsellor prior to the sessions, due to their schedules. However, our client services team can help you with your enquiries, and make notes for your counsellor to refer to during your first appointment.
Yes – after your first session with a particular counsellor, you’ll continue to see the same counsellor for your follow-up sessions as well.
To respect the privacy of all of our clients, we are unable to call your partner directly to request that they attend counselling. If they’re looking for further information, more clarity, or want to discuss their concerns about coming to counselling, they are more than welcome to call us directly. We’ll be happy to speak to them confidentially and answer any questions they have.
Children under the age of 18 can attend Family Counselling or Adolescent Family Therapy sessions with their parents or carers. We can’t provide individual counselling sessions for children under the age of 18 years.
No – while we welcome referrals from healthcare professionals and GPs for many of our services, a referral for counselling isn’t required.
We don’t provide mental health assessments or diagnoses for any mental illnesses. However, this is something that most GPs can provide, so we encourage you to speak to your doctor or healthcare provider. They may then refer you to one of our services for further support. Find out more about mental health assessments here.
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