Overview

Who It's For

This mediation service is for older people and those who care about them. It supports individuals and families to have conversations about important age-related issues and disputes.

How We Help

We offer a safe and supportive space for you to communicate with each other about intergenerational relationship challenges, and engage in future planning. Our experienced staff ensure the older person’s voice is heard, their rights are upheld and their wishes are represented. Any agreements reached are not legally binding.

What to Expect

An experienced counsellor or mediator will meet with you and your family in a private and safe setting, sometimes together, sometimes separately. Our appointments are voluntary and confidential, lasting at least 60 minutes. We’ll work with you to determine how many sessions you need.

Older people and their loved ones can struggle from time to time with:

Making important long-term decisions that directly impact us and our family can be emotionally fraught. Our counsellors and mediators will work with you to have these conversations and reach agreements on age-related issues.
Conflict between partners, children, grandchildren and carers
Instances of elder abuse and neglect
Disputes concerning finances, assets, property and inheritance
Disagreements about care and living arrangements for the older person
Declining health, diminished capacity, disability and future planning
Having difficult conversations

We can help you with:

01
Making housing and living arrangements
02
Discussing powers of attorney and guardianship
03
Planning and making decisions for the future
04
Prioritising the older person’s safety and wellbeing
05
Discussing medical, health and financial arrangements
06
Protecting the older person’s interests, rights and safety
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