EAP services from Australia’s top counselling organisation.
Relationship Australia NSW’s Employee Assistance Program (EAP) is designed to support and enhance the wellbeing of employees at all levels of your organisation. We work across all industries, with both large and small companies.
EAP counselling can help employees deal with any personal, family or work-related concerns that may be impacting their mental health, confidence, safety, or ability to their job.
Backed by 70 years of real-world clinical experience and results, we provide a confidential, safe and supportive environment that welcomes all cultural backgrounds, genders and sexual orientations.
“Relationships Australia NSW’s EAP service is a great asset to our employees, which has been utilised for both counselling and consultancy across a range of work and personal issues. The service has grown to be a trusted and valued program for our employees."
Lisa, Human Resources Officer. Arrow Collaborative Services
Whether directly or indirectly, we bring our personal life to work, and the workplace permeates other areas of our lives. Our Employee Assistance Program takes a unique relationship ecosystem approach to address not just the issue presented, but the context of relationships around it.
Our approach honours the whole person, the interconnectedness of their relationships and how they impact wellbeing.
A mentally healthy workforce who participate wholly at work
Positive interactions that support better culture and people management
Proactive support that demonstrates genuine care for your people
Improved productivity at lower risk, coupled with less absenteeism
Top talent attraction and improved employee satisfaction
A more meaningful and enjoyable experience of work and life
Our competitive fees comprise an annual management charge which links you to our service, and sessions are charged on an hourly basis as utilised. Contact us to discuss your needs.
Staff are entitled to an agreed number of counselling sessions at no cost to them. Appointments are usually conducted via video call for convenience, but telephone and face-to-face appointments are available if preferred. Employees can call us on 1300 172 327 to arrange an appointment. Organisations may also choose to have the EAP service available to immediate family members of employees.
The effectiveness of our service means that we rely on creating conditions that are most conducive to open and honest conversations. All sessions remain completely confidential and de-identified. The only exception to confidentiality is if we assess that a staff member may be a harm to themselves, or others, in which case we'll seek support from additional services in line with best practice and our duty of care.
Upon request we can also provide Annual Reports and a suite of promotional material to let your staff know about the service available to them, including posters, wallet cards and factsheets.
To find out more, download our EAP brochure.
Employee Assistance Program
To sign up or request more information, call us on
1300 172 327
Counselling.Individuals.Separation.LGBTQIA+
Life can be full of ups and downs. While we may be able to overcome most challenges by ourselves, sometimes we need some extra support. Individual Counselling offers a supportive environment to identify and manage problems and concerns.
Online Courses.Families.Separation
When parents separate, it can significantly impact their children. Kids in Focus is a practical, online course developed for separating families to navigate and support their children through these challenges.
Discover the Latest From our Knowledge Hub
Article.Individuals.Singles + Dating
Seen as our modern-day matchmaker, online dating apps are here to stay. But with the conveniences and pros of potential ...
Article.Families.Domestic Violence
Everyone has the right to live without fear and violence. Here’s how to spot the warning signs of ...