Overview

Who It's For

Accidental Counsellor is for everyone. Particularly those in customer-facing roles such as client services or personal services, education, health, aged care or disability services.

What You'll Learn

Learn to recognise signs of stress and distress in yourself and others, and gain a toolbox of practical strategies to help you listen with empathy and respond to emotionally stressful situations.

Why Us

Backed by over 75 years of real-world clinical experience and results, we provide a confidential, safe and supportive environment that welcomes all cultural backgrounds, genders and sexual orientations.

Our Accidental Counsellor training will help you:

01
Understand the role of an Accidental Counsellor
02
Recognise signs of stress and distress in yourself and others
03
Develop skills and confidence to respond to someone who’s in distress
04
Engage in active listening, using a three-step conversation model
05
Build personal resilience through boundaries and self-care
06
Learn how to ask openly about suicide risk, and how to respond safely
07
Know how to refer someone to appropriate professional services that can further support them

Upcoming Public Workshop Dates

No public workshops are currently scheduled. Please register your interest using the enquiry form below, and we’ll let you know as soon as we have new dates available.

Complete the form below to download the Accidental Counsellor brochure.

How it works

Format

3.5-hour workshop. Available as an online interactive workshop, or face-to-face at your workplace (for custom workshops).

Resources

Participants will receive a learner guide with bonus material they can refer to after the training.

Cost

$250 + GST per person.

Enquire Now

To enquire about a custom Accidental Counsellor training workshop for your organisation, get in touch with us via the form below, or call us on 1300 172 327.

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