Overview

Who It's For

Accidental Counsellor is for everyone. Particularly those in customer-facing roles such as client services or personal services, education, health, aged care or disability services. Public dates available or book on demand.

What You'll Learn

Learn to recognise signs of stress and distress in yourself and others, and gain a toolbox of practical strategies to help you listen with empathy and respond to emotionally stressful situations.

Why Us

Backed by over 70 years of real-world clinical experience and results; we provide a confidential, safe and supportive environment that welcomes all cultural backgrounds, genders and sexual orientations.

Our Accidental Counsellor training will help you:

01
Understand the role of an Accidental Counsellor
02
Recognise signs of stress and distress in yourself and others
03
Develop skills and confidence to respond to someone who’s in distress
04
Engage in active listening, using a three-step conversation model
05
Build personal resilience through boundaries and self-care
06
Learn how to ask openly about suicide risk, and how to respond safely
07
Know how to refer someone to appropriate professional services that can further support them

How it works

Format

3.5-hour workshop. Available as an online interactive workshop or face-to-face at your workplace, or at Macquarie Park.

Resources

Participants will receive a learner guide with bonus material they can refer to after the training.

Cost

$250 + GST per person.

Tailored Options

If you’d like a custom workshop for your organisation, we can tailor a session to suit your team. Get in touch with us for further information.

Upcoming Training Dates

July

17 July 2024
9.30am to 1.00pm
Online

August

2 August 2024
9.30am to 1.00pm
Online

August

22 August 2024
9.30am to 1.00pm
Online

Enquire About A Custom Workshop
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