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Children’s Contact Service
Tailored Services

Children’s Contact Service

The Children’s Contact Service provides a safe, neutral and child-focused environment for families to build and maintain meaningful relationships while staff supervise and monitor interactions.

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Overview

Who It's For

This service is most commonly offered for children and their separated parents. We also provide a neutral space for the transfer of children between separated parents or carers in the case of court orders, AVOs, or high conflict relationships.

How We Help

Our staff provide resources and strategies for your unique situation, with the goal of maintaining children’s positive and meaningful relationships with their parents and family.

What to Expect

Before your first session together, we’ll invite you to an orientation. This will help you get familiar with the service, meet staff, and ask any questions you may have. The goal is to assist you to move towards unsupervised, self-managed arrangements whenever possible.

How we help:

01
A positive space for monitored visits
02
Supervision of the transfer of children from one parent to another
03
Support to build positive relationships with children
04
Strategies for reducing conflict and improving the co-parenting relationship
05
Resources to move towards self-managed arrangements
06
Referrals and pathways for other relevant services
A person holding a baby in their arms.

“I want to express how grateful I am that this service exists. Without it I would not have been able to spend those precious times with my son over the last five months. My son and I have created new and life-long memories together and all the staff at Relationships Australia NSW have ensured this was the case.”

Children’s Contact Service Participant

A person holding another person's hands between their own.

“I wanted to thank you and all of the beautiful staff at the centre for everything you guys have done for me, and my two boys. We are over the moon to inform you guys that the boys have come home, so our visits are no longer required. Thank you all again.”

Children’s Contact Service Participant

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